Tags: Retail
  • Industry: Retail
  • Consultant: Cassan Chen
  • EA Reg No: R1433814
  • EA Company:Elitez & Associates Pte Ltd
  • Function: Retail
  • Job Nature: On-Site
  • Closing Date: Ongoing
  • Job Ref: EA00004A

RESPONSIBILITIES:

  • Retail supervisors develop operations plans for their teams and make sure those plans are executed.
  • Lead, manage and motivate a team of Retail Associates
  • Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System.
  • Conduct daily briefings to team members before the start of shift duty.
  • To provide their team with constructive criticism and be able to help them develop by coaching and teaching different selling related skills.
  • Lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering.
  • Manage and improve the SOP and procedures related to inventory management at the assigned stores level.
  • Able to multitask, while also keeping the customer happy and satisfied.
  • Excellent customer service and communications skills to meet the organiaation business objectives and exceed customer’s expectations.
  • Good leadership skills to effectively oversee and manage the team.
  • Supervisors may work a variety of hours that may include nights, weekends, and holidays.
  • Retail supervisors may also be required to attend meetings and conferences.
  • Any other ad-hoc assignment or project assigned by your superior.

 

REQUIREMENTS:

  • Diploma in Retail Management or related discipline
  • At least 3 years travel retail or retail supervisory experience.
  • Professional and pleasant personality.
  • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
  • Able to stand for extended periods of time.
  • Able to work rotating shifts duties
  • Able to work on weekends and public holidays

 

 

EA License No: 20C0426 (Elitez & Associates Pte Ltd)

Elitez & Associates is acting as an Employment Business in relation to this vacancy.

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