EA00004A Retail Supervisor

Singapore

Permanent

Confidential

RESPONSIBILITIES:

• Retail supervisors develop operations plans for their teams and make sure those plans are executed.
• Lead, manage and motivate a team of Retail Associates
• Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System.
• Conduct daily briefings to team members before the start of shift duty.
• To provide their team with constructive criticism and be able to help them develop by coaching and teaching different selling related skills.
• Lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering.
• Manage and improve the SOP and procedures related to inventory management at the assigned stores level.
• Able to multitask, while also keeping the customer happy and satisfied.
• Excellent customer service and communications skills to meet the organiaation business objectives and exceed customer’s expectations.
• Good leadership skills to effectively oversee and manage the team.
• Supervisors may work a variety of hours that may include nights, weekends, and holidays.
• Retail supervisors may also be required to attend meetings and conferences.
• Any other ad-hoc assignment or project assigned by your superior.

REQUIREMENTS:

• Diploma in Retail Management or related discipline
• At least 3 years travel retail or retail supervisory experience.
• Professional and pleasant personality.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• Able to stand for extended periods of time.
• Able to work rotating shifts duties
• Able to work on weekends and public holidays

EA License No: 20C0426 (Elitez & Associates Pte Ltd)

Elitez & Associates is acting as an Employment Business in relation to this vacancy.